Email Templates

CourseTransit allows administrators to fully customize the email templates sent to students during enrollment and account-related actions.

Using the Email Templates section, you can:

• Customize email subjects and content.
• Configure separate templates for new and existing users.
• Use dynamic tags for personalized emails.
• Maintain consistent branding and communication.

Accessing Email Templates #

1. Log in to your CourseTransit Dashboard.
2. Navigate to:
   CourseTransit → Emails

Available Email Templates #

CourseTransit provides different email templates based on user scenarios.

1. Enrollment Email (New User) #

This email is sent when:

• A new student is created automatically.
• Login credentials are generated.
• Course access is assigned for the first time.

Recommended Content #

Include:

• Student name.
• Login credentials.
• Course name.
• Login URL.
• Support information.

2. Enrollment Email (Existing User) #

This email is sent when:

• An already existing student is enrolled into a new course.
• No new account is created.

Typical Use Cases #

• Informing users about new enrollments.
• Sharing course access details.
• Providing direct login instructions.

Editing an Email Template #

To edit a template:

1. Open the Template dropdown.
2. Select the desired template.
3. Modify:
   • Email Subject.
   • Email Content.
4. Save changes

Dynamic Tags #

Dynamic tags allow personalized information to be inserted automatically into emails.

When an email is sent, these placeholders are replaced with actual student and course information.

Available Dynamic Tags

Using Dynamic Tags

You can insert tags inside:

• Email subject.
• Email body/content.

Example Subject

Welcome to {course_name}

Example Content

Hello {first_name},

You have been successfully enrolled in {course_name}.

Login URL: {login_url}

Email: {email}
Password: {password}

Email Editor #

The email content editor supports:

• Rich text formatting.
• Links.
• Lists.
• Media insertion.
• HTML/code view.

This allows you to create professional and branded email communications.

Best Practices #

• Keep email subjects short and clear.
• Always include login instructions.
• Avoid removing essential dynamic tags.
• Test emails before using them in production.
• Use branding and support details for better user experience.

Important #

• {password} is applicable for newly created users only.
• Existing users may not receive password information.
• Incorrect or removed dynamic tags may result in incomplete emails.

Troubleshooting #

If emails are not received:

• Verify WordPress email functionality.
• Check SMTP configuration.
• Ensure student email addresses are valid.
• Check spam/junk folders.